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JURNAL
SOSAINS
JURNAL SOSIAL DAN SAINS
VOLUME 4 NOMOR 2 2024
P-ISSN 2774-7018, E-ISSN 2774-700X
THE EFFECTIVENESS OF GROUP GUIDANCE SERVICES USING
SIMULATION TECHNIQUES TO IMPROVE STUDENT
INTERPERSONAL COMMUNICATION
Ahmad Ustomi
1
, Muhammad Nur Wangid
2
, Setyoningsih Dyah Winarsih
3
1,2
Universitas Negeri Yogyakarta, Indonesia
3
Universitas PGRI Yogyakarta, Indonesia
Email: ahmadustomi.2022@student.uny.ac.id
Keywords:
Group Guidance,
Simulation
Technique,
Interpersonal
Communication
ABSTRACT
Background: Communication requires a reciprocal relationship between the delivery of
the message and the recipient. In the family, school and social environment, individuals
really need communication to support their daily activities.
Purpose: This study aims to test the effectiveness of simulation technique group
guidance to improve interpersonal communication of grade VII students of Mataram
Kasihan Bantul Junior High School for the 2021/2022 Academic Year.
Method: This research use a pre-experimental type quantitative experiment method
with a one group pretest-posttest design. The data collection method used a
questionnaire with a population of 99 students in class VII B, VII C and VII E. While
the sample in this study took 12 students from the population using purposive sampling
techniques, and the data analysis technique of this study used paired simple t-test
analysis.
Results: Based on the results of the paired simple t-test analysis, the average pretest
result = 72.00 and the average posttest result = 89.83, which means that there is an
average increase of 17.83. While the value of t = 24.908 with a sig value. (2 tailed) =
0.000 which means < 0.05. Thus Ha is accepted, meaning that there is a positive and
significant influence so that the provision of group guidance services for effective
discussion techniques to improve interpersonal communication of grade VII students at
Mataram Kasihan Bantul Junior High School for the 2021/2022 Academic Year.
Conclusion: The results of this study indicate that the provision of group guidance
services using simulation techniques is effective for improving interpersonal
communication for class VII students of Mataram Kasihan Middle School, Bantul,
2021/2022 Academic Year. Based on the results of the t-test analysis, the alternative
hypothesis (Ha) is accepted, meaning that there is a positive and significant influence
regarding the provision of group guidance services using simulation techniques to
improve interpersonal communication for class VII students of SMP Mataram Kasihan
Bantul Academic Year 2021/2022.
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INTRODUCTION
Communication is one of the basic human activities. With human communication
can exchange information, convey messages, and solve problems. Latifah, Ngalimun,
Setiawan, & Harun, (2020) argues that "communication is an attempt to convey messages,
information, thoughts, ideas, and opinions carried out by a person or group of other people
both verbally and indirectly. Communication requires a reciprocal relationship between the
delivery of the message and the recipient. In the family, school and social environment,
individuals really need communication to support their daily activities. For example, at
school, interaction between school members definitely requires communication such as
during teaching and learning activities, flag ceremonies, buying food in the canteen, and so
on. Nofrion, (2018) states that the indicators most often used to classify communication
based on context are the number of participants involved and the level of communication.
When viewed from the level of communication, it consists of interpersonal communication,
group communication, organizational communication and mass communication.
Meanwhile, Edi Suyanto, (2016) suggests that "communication that is often carried out
within organizations or outside organizations is mostly interpersonal (interpersonal
communication) or in groups (group communication).
Miller in Edi Suyanto, (2016) distinguishes between interpersonal communication
and other communications in that participants in interpersonal communication base their
perceptions and reactions on the unique psychological characteristics of each individual.
Whereas in non-interpersonal communication the information known to the participants
involved is cultural or sociological (group membership). This was also expressed by Gary
Syarwani, Mahyudin, & Mahreda, (2016) who argues that "interpersonal communication
is centered on the quality of information exchange between participants who have unique
personalities, feel, are useful, are able to choose and self-reflect". Therefore, based on the
forms of communication, their effectiveness, and the character of communication,
interpersonal communication or interpersonal communication is the most appropriate to
study and integrate in the field of education, especially in the school environment.
(Latifah et al., 2020) "interpersonal communication is the process of conveying
messages between two people or small groups directly, both verbal and nonverbal messages
so as to get direct feedback". Meanwhile, according to Mulyana states that Doni, Breuing,
& Pieper, (2020) interpersonal communication is "communication between people face to
face, which allows each participant to capture the reactions of other people directly, either
verbally or nonverbally, interpersonal communication has two actors or in groupsmall scale
involving several people, in the process the message of communication is conveyed by the
communicator with specific aims and objectives.
Communication indicators are said to be effective if there is a careful understanding
of the message as intended by the communicator. Communication can also create a happy
atmosphere, the communication process is not only successful in conveying information, it
can also take place in a pleasant atmosphere for both parties Jalaluddin in (Bahri, 2018). In
fact, the purpose of communication is not just a message transaction, but also intended for
pleasant interactions with each other to foster good relationships between individuals.
The Effectiveness of Group Guidance Services Using
Simulation Techniques to Improve Student
Interpersonal Communication
2024
Ahmad Ustomi, Muhammad Nur Wangid, Setyoningsih Dyah Winarsih
126
The existence of the covid-19 pandemic requires students to adapt to the online
learning system so that new habits emerge such as using the mediaWhatsapp, Zoom,
Google Classroom or other media. Based on observations at the Mataram Kasihan Middle
School, not a few students complained when adapting to online learning. Students feel they
do not understand the subject matter because indirectly they have to study independently,
some students are constrained by facilities such as cellphones that have to take turns with
their parents, signal difficulties, no internet quota and so on. The complexity of the impact
of online learning affects interpersonal communication and interaction between students,
many of them do not know their classmates because they have never met face to face, are
passive during discussions, feel inferior with classmates and others. One solution to this
problem, especially in the field of guidance and counseling, is to optimize group guidance
services. According to Romlah, (2006) defines that "group guidance is a process of
providing assistance to individuals through a group atmosphere that allows each member
to actively participate and share experiences in efforts to develop insights, attitudes and or
skills needed in efforts to personal development".
The purpose of group guidance in general aims to help individuals who experience
problems through group procedures and develop the personality of each member of the
group. While specifically aimed at training individuals to dare to express opinions in front
of other individuals, training individuals to be open-minded in groups, fostering familiarity
with other individuals, training individuals to have tolerance for others, training individuals
to acquire social skills, and assisting individuals in recognizing Andunderstand oneself in
relation to others Prayitno in (Fadilah, 2019). Another opinion was expressed by Folastri
& Rangka, (2016) that the goals to be achieved by group members through group guidance
services include learning to understand themselves and others, finding various possible
ways to deal with developmental problems and efforts to resolve certain conflicts,
increasing the ability to control self, independence, and responsibility to oneself and others.
The implementation of group guidance must pay attention to the stages so that it is
structured and directed. Each stage does not stand alone but is a unified whole with the
other stages. According to Ikhwan, (2017) the first stages of implementing group guidance
are the formation stage, the aspects that will be achieved at this stage are the introduction
and disclosure of goals, building togetherness of group members and developing an open
and comfortable group atmosphere so that members want to open up and express their ideas
. Second, the transitional stage where after the group atmosphere is formed, the group has
started to grow. However, before entering the core activities, a transitional stage is needed
to bridge them. The goal is that group members are free from feelings and attitudes of
reluctance, doubt, embarrassment or distrust of each other to enter the next stage, establish
a group atmosphere and togetherness, and ensure interest in participating in group
activities. The third is the activity stage, the purpose of this stage is to reveal freely the
problems or topics that members feel, think and experience. Discussed issues and topics
raised. And members who are actively dynamic in discussions both concerning elements
of behavior, thoughts, and feelings. The fourth stage of termination, the essence of this
stage is assessment and follow-up.
Researchers chose the simulation technique in this study because it is more effective
and has a large impact on students so that it can be optimal in developing interpersonal
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communication skills. According to Wahab Bruzzone et al., (2014) suggests that
"simulation play is a teaching technique in which students assume a special role as decision
makers, act as if they are involved in certain situations and compete to achieve certain goals
according to specific rules that have been set
Meanwhile, according to Adams Lia, (2023) states that "a simulation game is a game
that reflects situations that exist in real life and these situations are always modified". In
this case the game in the situation is modified with the aim that it is not too complex and
not too simple. During implementation, if it is too complex, the players will be less daring
to play it, conversely, if it is too easy, the players will get bored quickly.
The objective of the simulation game is divided into direct and indirect objectives.
According to Abimanyu and Purwanto Rahayu, (2017) "direct objectives aim to train
certain skills both professional and for everyday life, to gain an understanding of a concept
or principle, and to practice problem-solving exercises". The indirect goals are to increase
learning activities by involving students in studying situations that are almost similar to
actual events, providing motivation to learn, training students to work in groups more
effectively, cultivating students' creative power, and training students to understand and
appreciate opinions and roles. others. The objective is indirectly the effect or influence of
the implementation of the simulation that accompanies and arises from students.
According to Romlah, (2006) the steps in forming a simulation game begin with
examining the dominant problems experienced by students, especially those concerning the
personal, social, learning and career fields. Then formulate the goals to be achieved with
the game. Next, make a list of the sources used to help complete the topic to be
implemented. After that choose a situation in real life related to student life. Then create a
model or scenario from the selected situation. Then identify the people who will be
involved in the game and make simulation game tools.
The advantages of simulation techniques were stated by Ikhwan, (2017) that with
simulation techniques students can carry out social interaction and communication in their
groups, student activity is quite high in learning so that they are directly involved in
learning, can familiarize students with understanding social problems (an implementation
of learning contextual based). Besides that, it can also foster positive personal relationships
and awaken imagination, foster communicative relationships and work together in groups.
Meanwhile, Taniredja, Faridli, & Harmianto, (2015) points out the advantages of the
simulation method including being fun so that students are naturally encouraged to
participate, encouraging teachers to develop simulation activities, allowing experiments to
take place without the need for an actual environment, visualizing abstract things, not
requiring skills. complex communication, allows interaction between students, generates
positive responses from students who are slow, less competent, and less motivated, and
trains critical thinking because students are involved in process analysis, simulation
progress
Although there are many advantages of the simulation game technique, this method
also has weaknesses that should not be ignored. The weaknesses of the simulation game
technique according to Ricardianto, Nasution, Naiborhu, & Triantoro, (2020) include
requiring quite a lot of time, relying heavily on student activities, tending to require the use
of learning resources, experience gained through simulations is not always appropriate and
The Effectiveness of Group Guidance Services Using
Simulation Techniques to Improve Student
Interpersonal Communication
2024
Ahmad Ustomi, Muhammad Nur Wangid, Setyoningsih Dyah Winarsih
128
in accordance with reality, poor management can only be used as a tool. entertainment only
so that learning objectives become neglected, psychological factors often affect students in
conducting simulations.
These advantages and disadvantages need to be understood if you are going to apply
simulation game techniques so that educators can consider and plan the implementation of
simulation techniques in an appropriate manner and purpose. By knowing the weaknesses
of this technique, educators can minimize distractions or obstacles in implementing
simulation game techniques. Weaknesses can be overcome by understanding the conditions
that will be created, knowing the characteristics of each student, and the suitability of
selecting the issues to be raised.
RESEARCH METHODS
This study uses a quantitative method of experimental type with the design used is
one group pretest-posttest (Ball, 2021). So the experimental group was given treatment
with a simulation technique group guidance service. First measurement (pretest) conducted
to determine the condition of the sample before being given treatment, namely the low
interpersonal communication of students. Then the second measurement (post- tes) given
group guidance services with simulation techniques to determine the increase in students'
interpersonal communication after being given treatment. Edi Suryadi 2019 describes the
designone grup pretest-posttest as follows:
Table 1. Research Design One Grup Pretest-Posttest
Pre-test
Treatment
O1
X
The population in this study were all grade VII students of SMP Mataram Kasihan
Bantul for the 2021/2022 academic year, totaling 99 students consisting of students in
grades VII B, VII C, and VII E. The sample used in this study was selected based on certain
criteria included in the In the category of low and medium interpersonal communication,
there were 12 students from VII B, VII C, and VII E classes.
The sampling technique used is purposive sampling. Ma'ruf Abdullah 2015 stated
that "sampling with techniques purposive sampling The aim is quite good because it is in
accordance with the researchers' own considerations so that the data is collected and meets
the minimum number requirements in the sampling technique. This is in accordance with
the reality at the research site where sampling as a research subject is based not only on the
analysis of the research instrument (questionnaire) but also on consideration of student
behavior at school and recommendations from the guidance counselor.
Data collection techniques and research instruments used interpersonal
communication questionnaires. The questionnaire consists of 5 aspects of effective
interpersonal communication. While the data analysis technique used is the normality test
using the test Shapiro Wilk, homogeneity test using test Levene, and test the hypothesis
used in this study using the paired sample test.
RESULTS AND DISCUSSION
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Implementationtreatment in this study as many as 3 stages using the simulation
technique group guidance service. implementationtreatment using RPL guidelines (Service
Implementation Plan) at each stage. As for the execution timetreatment as follows:
Table 2. Implementation Time Treatment
No.
Time
Information
1
Thursday, May/12/2022
Try out angket
2
Wednesday, May/18/2022
Pre-test
3
Wednesday, May/25/2022
Treatment 1
4
Thursday, June/02/2022
Treatment 2
5
Tuesday, June/14/2022
Treatment 3 dan Post-test
Frequency distribution on the use of group guidance services simulation game
techniques to improve students' interpersonal communication before and aftertreatment
will be described through categories classified into low, medium and high. Categorization
is done to place individuals into separate groups in stages based on the attributes being
measured. The score categories and assessments of students' interpersonal communication
levels are as follows:
Tabel 3. Score Categori
No
Intervals
Categori
1
21 ≤ x < 49
Low
2
49 ≤ x < 77
Currently
3
77 ≤ x < 105
High
Ability Communication Interpersonal Before Of Give Simulation
Technique Group Guidance Treatment
Preliminary research data obtained based on the resultspre test where the research
subject has not been giventreatment. Resultspre test research on class VII B, VII C, and
VII E with the number of respondents who filled out a questionnaire as many as 83 students,
there were 24 students with a low level of interpersonal communication category, and 59
students with a high level of interpersonal communication. Of the 24 students in the
moderate category, 12 students were selected using the techniquepurposive sampling. As
for the resultspre test The 12 students who were the subject of the study were as follows:
Table 4. Results Pre Test Interpersonal Communication Questionnaire
No.
Initial
Class
Pre test
Result
Category
1
A.R.E.
VII B
71
Currently
2
A.F.A.
VII B
71
Currently
3
D.R.
VII B
72
Currently
4
I.A.T.
VII B
74
Currently
5
R.I.P.
VII C
73
Currently
6
W.S.
VII C
74
Currently
7
A.N.A.
VII C
71
Currently
8
I.K.M
VII C
73
Currently
9
A.T.E.
VII E
72
Currently
10
A.S.R.
VII E
74
Currently
11
J.N.A.
VII E
70
Currently
12
S.A.F.
VII E
69
Currently
The Effectiveness of Group Guidance Services Using
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Ahmad Ustomi, Muhammad Nur Wangid, Setyoningsih Dyah Winarsih
130
Based on the resultspretest which was carried out on 99 students, the subject
obtained was 12 students who were classified as having moderate levels of interpersonal
communication. Of the 12 students are ARE, AFA, DR, IAT, RIP, WS, ANA, IKM, ATE,
ASR, JNA, and SAF. ARE is a subject with a pretest score of 71, AFA with a score of 71,
DR with a score of 72, IAT with a score of 74, RIP with a score of 73, WS with a score of
74, ANA with a score of 71, IKM with a score of 73, ATE with a score of 72, ASR with a
score of 74, JNA with a score of 70, and SAF with a score of 69. Based on the resultspretest
this then the researcher givestreatment in the form of group guidance with simulation game
techniques 3 times. Aftertreatment completed, then the final measurement is carried
outposttest of the 12 students.
Interpersonal Communication Skills After Being Given the Simulation Technique
Group Guidance Treatment
Treatment The simulation technique group guidance service in this study was carried
out three times with the aim of increasing the aspects of openness, positive attitude,
supportive attitude, empathy and equality so that students' interpersonal communication
skills can be more effective and improve. After the implementation of activitiestreatment
completed, the final research data obtained based on the resultspost test which was carried
out with the aim of knowing the level of interpersonal communication of students after
being giventreatment. Post test given to 12 students who became the research sample with
the same questionnaire instrument whenpre test. As for the resultspost test after the
treatment of the simulation technique group guidance can be seen from the following table:
Table 5. Results of The Interpersonal Communication Questionnaire Post Test
No.
Initial
Class
Post test Result
Category
1
A.R.E.
VII B
90
High
2
A.F.A.
VII B
89
High
3
D.R.
VII B
91
High
4
I.A.T.
VII B
87
High
5
R.I.P.
VII C
93
High
6
W.S.
VII C
91
High
7
A.N.A.
VII C
88
High
8
I.K.M
VII C
96
High
9
A.T.E.
VII E
89
High
10
A.S.R.
VII E
89
High
11
J.N.A.
VII E
88
High
12
S.A.F.
VII E
87
High
As for the results posttest the subjects were ARE with a score of 90, AFA with a
score of 89, DR with a score of 91, IAT with a score of 87, RIP with a score of 93, WS
with a score of 91, ANA with a score of 88, IKM with a score of 96, ATE with a score of
89, ASR with score of 89, JNA with a score of 88, and SAF with a score of 87. Based on
the table, out of 12 students who gottreatment all experienced an increase in the level of
interpersonal communication which was initially in the moderate category, after being
giventreatment Student simulation technique group guidance services fall into the high
category.
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Differences in Interpersonal Communication Skills Before and After Being Given the
Simulation Technique Group Guidance Treatment
Comparison of score resultspretest and the posttest below aims to find out whether
there is a difference or not between the resultspretest andposttest. In the graph below it can
be seen that the resultsposttest increased from the previous results. The following is an
overview of the results of the score on the student interpersonal communication scale
pretest and posttest.
Figure 1. Scale Score Results Pretest and Posttest
Based on the graphic image above, it can be seen that the students' interpersonal
communication before treatment fall into the category of being and aftertreatment in the
form of group guidance services with simulation techniques, the level of student
interpersonal communication increases. This statement can be interpreted that the
simulation technique group guidance service is effective for improving interpersonal
communication in class VII students of Mataram Kasihan Middle School, Bantul,
2021/2022 Academic Year.
T Test Results
Test paired sampel t-test used to compare the difference between the two means of
two paired samples assuming the data is normally distributed. Paired samples come from
the same subject where each variable is taken in different situations and circumstances.
Decision making if the significance value (2-tailed) <0.05 then indicates a difference
between the initial variable and the final variable so that there is a significant effect on the
difference in the treatment given to each variable. The summary of the data from the paired
t-test results can be seen in the following table:
Tabel 6. Mean Pre Test dan Post Test
Paired Samples Statistics
Mean
N
Std.
Deviation
Std. Error
Mean
Pair 1
Pre test
72.00
12
1.651
.477
Post test
89.83
12
2.623
.757
Based on the table above shows that there is an average difference between pre test
and post test. Rate-ratepre test before given treatment of 72.00 while the average post test
once given treatment of 89.83. The average difference between students' interpersonal
communication questionnaire data before and aftertreatment of 17.83. Further more paired
T test Result the following results are obtained:
The Effectiveness of Group Guidance Services Using
Simulation Techniques to Improve Student
Interpersonal Communication
2024
Ahmad Ustomi, Muhammad Nur Wangid, Setyoningsih Dyah Winarsih
132
Tabel 7. Paired T-Test Result
Paired Samples Test
Paired Differences
t
df
Sig. (2
tailed
)
Mean
Std. Devia tion
Std. Error Mean
95% Confidence
Interval of the Difference
Lower
Upper
Pair
Pre test
-
2.480
.716
-
-
-
11
.000
1
- Post
17.833
19.409
16.257
24.908
test
Based on the results of the t test analysis, the t value is 24.908 with a sign value. (2
tailed) of 0.000. T test with sign criteria. (2 tailed) <0.05, the proposed hypothesis is proven
and significant. Thus the alternative hypothesis (Ha) in this study which reads "Group
guidance of an effective simulation technique to improve interpersonal communication for
class VII SMP Mataram Kasihan Bantul Academic Year 2021/2022" is accepted.
CONCLUSION
The results of this study indicate that the provision of group guidance services using
simulation techniques is effective for improving interpersonal communication for class VII
students of Mataram Kasihan Middle School, Bantul, 2021/2022 Academic Year. Based
on the results of the t-test analysis, the alternative hypothesis (Ha) is accepted, meaning
that there is a positive and significant influence regarding the provision of group guidance
services using simulation techniques to improve interpersonal communication for class VII
students of SMP Mataram Kasihan Bantul Academic Year 2021/2022.
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